Terms of Service

1: The information provided in the form is believed to be correct, and will be relied upon to generate an Estimate, which can be accepted by the Customer, and paid using the options listed on the Invoice.

2: In order for MEI to reserve time for a Service Appointment, the Invoice must be paid in full. At Customer request, MEI will review other payment options. Generally, only amounts above $5,000 qualify for enhanced payment options.

3: It is the responsibility of the Customer to ensure correct, complete, and functional assets and equipment are provided for the Service Appointment as well as a reasonable work environment for the Technician. MEI reserves the right to turn down work due to unsafe conditions.

4: Certain vehicle issues may disqualify eligibility for Service, Check with MEI for greater clarity to avoid a vehicle disqualification. MEI reserves the right to turn down work due to poor vehicle condition.

5: Sales are only refundable if MEI is notified in writing of changes or cancellations three business days before the Service Appointment. MEI also requires three business days notice to issue partial refunds for reduced scope of work.

6: If the Customer requires more work and MEI is notified with less than 3 business days notice before the appointment, MEI cannot guarantee its completion during the Service Appointment. Additionally, the difference must be paid in full prior to that work being performed.